Stay away Marketing Supervisor. Since May 20th request to speak to supervisor...Still no contact as of 6/10/2020 @ 12:00pm. But in recent years, the industry has instead switched over to “points,” or the concept of being part of a vacation club at any hotel of y… WELCOME TO DIAMOND RESORTS INTERNATIONAL¬ Diamond Resorts International¬ is a worldwide leader in hospitality and vacation ownership. Diamond Resorts Intl, Las Vegas: See 119 traveler reviews, 14 candid photos, and great deals for Diamond Resorts Intl, ranked #37 of 58 specialty lodging in Las Vegas and rated 1.5 of 5 at Tripadvisor. The truth is that our options are broader if we pay an additional fee, then we can use an "exchange" program. Transitions™ by Diamond Resorts At Diamond Resorts, we take pride in providing unforgettable vacation experiences and creating opportunities for families and loved ones to build memories that they will cherish forever. User's recommendation: Do not buy diamond. Diamond Resorts International Hawaii Collection. Diamond Resorts Members Group has 13,561 members. !After a long 4 hrs marketing pitch some how they convinced me and my wife to at least buy a sampler package (20K points for $4000). Review #1840670 is a subjective opinion of poster. They charged me twice on the change of the same destination and refuses to refund my money back. 3.7. Timeshares used to be tied to a specific property, where people who owned partial deeds had the right to vacation for a set amount of days each year. Dish in the sink bed where dirty baths were dirty. Consumer reviews about Diamond Resorts International: Vacation Owner. User's recommendation: Check out the real value, do not buy without time to think it over. We have a letter from the financing company acknowledging that we have paid in full, but Diamond Resorts is holding up the transfer until we pay their 2013 Maintenance Fee. Uber would cost me $8 to the Orleans and $14 to the Strip (Link Casino). A free inside look at company reviews and salaries posted anonymously by employees. Diamond Resorts International Points Reviews. What happened? I would love to speak with a sampler team member...407687****. My husband and I was scammed into purchasing the sampler package in Las Vegas. Hotel/Resort, Vacation Club, Vacation Rentals, Write a Review. We paid the $4000 or whatever it was up front as we had several trips planned that we wanted to use the system for. Came in at 8am wasn't "ALLOWED" to leave until 2:30. 3.9. We have two young boys (ages 8 & 6). When we got there rooms where dirty. Review #2050378 is a subjective opinion of poster. Check our FAQ. During this time their website has been updated (with the same results for me), and one of the places I was looking to book is no longer available - so I know others are able to make reservations. My husband and I, purchased 3000 points from Diamond Resorts International on February 25, 2010 for $10,318.00. when I got back to Canada read things carefully and decided not to go for it due to many many restrictions on my vacation planning. While we passionately believe in the value of vacations, we also understand that life’s circumstances can change and we acknowledge there are some who may need Average Rating (based on 22 Diamond Resorts International Review Ratings) Company Culture. My name is Ann **. Rooms open to balconies. When we got to the presentation it took 4 hours and had a very arrogant host, later followed by salesman (Max) who obviously saw my frustration that I didn't want to be there and still tried to pressure me into buying the product. The deal from the company was we would get discounted Disney tickets if we attended the presentation. User's recommendation: Don't treat your members wrong. While we passionately believe in the value of vacations, we also understand that life’s circumstances can change and we acknowledge there are some who may need Wanted to get out of our upsell, even willing to forgo some of the many 1000s that we paid. More Diamond Resorts International Complaints & Reviews. STAY AWAY FROM THESE HIGH PRESSURE SALES SCAMMERS Concerned Vacation Owner. Currently, we have an additional bill from Diamond Resorts U.S. Collection Members Association for $813.70 for Assessment Fees. Expert review. The weather was really nice, and warm. They had spiders in the room. The algorithm is subject to change in future. Review #1898783 is a subjective opinion of poster. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Second we wanted to separate from the company. Reviews from Diamond Resorts employees about Diamond Resorts culture, salaries, benefits, work-life balance, management, job security, and more. Browse Diamond Resorts International Reviews by Job Title → 32%. So happily I can say I am not an owner. If you are sightseeing the venues inside of the Casinos with a family, just walk out front and cabs will be waiting in a huge line for your business. Promised all kind of points, and deals. Consumer reviews about Diamond Resorts International: gino roth. www.realthanks.com. Initially I was able to get someone to show me how to setup my account and look for reservations. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We want some of the money we paid back and our contracts cancelled. Review #1826252 is a subjective opinion of poster. Diamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, ... That same month, Diamond Resorts pledged to match all new donations made to the Diamond Resorts International Foundation, a recognized 501(c)(3) organization, in 2017 up to $1 million to support Hurricane Irma relief efforts. Accommodations have separate sitting areas and are furnished with queen sofa beds. PLEASE NOTE This is a group for timeshare holiday owners only and has no connection with diamonds or other jewellery items, so please don't apply to join if you don't own a DR holiday timeshare product. Transitions™ by Diamond Resorts At Diamond Resorts, we take pride in providing unforgettable vacation experiences and creating opportunities for families and loved ones to build memories that they will cherish forever. Otherwise, you will have to default, which will affect your credit. Diamond Resorts are heartless… Diamond Resorts are a heartless company! PissedConsumer.com review 1605374. called them and asked if I can cancel, I even offered they can keep $349 I paid but NO, I can't cancel. 987 reviews from Diamond Resorts employees about Diamond Resorts culture, salaries, benefits, work-life balance, management, job security, and more. So this is continues to be a ongoing issue. The Chairman and CEO of Diamond Resorts International ignites a fire on a dangerous assignment. This is not acceptable. Diamond Resorts experiences. While we passionately believe in the value of vacations, we also understand that life’s circumstances can change and we acknowledge there are some who may need After attending a sales seminar with them we finally decided to do the sampler package and see how the system works and have more time to decide if we are interested in signing up long term. User's recommendation: Run as far away and as fast as you can from Diamond Resorts people. STAY AWAY FROM IT!!!! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. I recommend this resort, and … The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Yes. 3.4. This company lied to me, mislead, bullied, and gave the run around. dwpollard. Read full review. However, when I get to the last step of confirming any reservation I have tried, it says and error occurred and I need to contact support. With Mark Keller, Stephen J. Cloobeck. Got a flat refusal! 3.6. Pissed Consumer © 2021 All Stayed in a 2 bedroom condo which was extremely nice! Dec 16, 2011 Misrepresentation/Fraud. Diamond Resorts International Reviews. they also said they were going to do an audit.. WHAT YEAR? After the presentation I complained about how pressured I felt to buy into the scheme and the manager preceded to try and sell me more products at a discounted rate! Was only on vacation for 2 days, Yesterday and Today. Review #1936292 is a subjective opinion of poster. Most Popular | Newest | More Options > [X] More filter options: Complaints; Sales Presentation Not Consistent With Written Agreement . Do you have something to say about Diamond Resorts International? Read employee reviews and ratings on Glassdoor to decide if Diamond Resorts is right for … 3.5. 10600 W Charleston Blvd, Las Vegas, NV 89135 USA (#1379536) Also available is a 55,000 annual point package at the Maui Resort Hawaiian Collection by Diamond Resorts with an asking price of $197,000.00. You can also share your experience with Diamond Resorts or read more on PissedConsumer.com or RipOffReport.com. They wasted an entire day of our vacation. Diamond Resorts International. 919 reviews from Diamond Resorts employees about Diamond Resorts culture, salaries, benefits, work-life balance, management, job security, and more. What can we help you with? Now they are holding up everything in regards to my account. AVOID like you would COVID-19 or the PLAGUE. Never sign anything!!!! Re: Diamond Resorts International . People You Work With. We have traveled to Sedona, Las Vegas & Cabo San Jose. Yup, that is the way they do it lie till you buy, I think that is Diamond Resorts International's standard marketing slogan "We'll Lie Till you Buy". Contract Release/Cancellation After 5 years of trying to get the dates/locations we wanted and seeing increased maintenance fees, we finally got out of our contract with Diamond Resorts International. Don´t go, don´t buy. We were lied to by a representative. We did enjoy the pool on 2 different occasions. I have been in contact with Diamond Resorts customer service and a customer service supervisor and have received zero satisfaction. We have called Diamond Resorts Customer Service on more than 1 occasion for help with a booking & they have been super accommodating & helpful. About Diamond Resorts International. Diamond Resorts International Consumer Reviews . Diamond Resorts Intl in Las Vegas, NV: View Tripadvisor's 119 unbiased reviews, 14 photos, and special offers for Diamond Resorts Intl, #37 out of 58 Las Vegas specialty lodging. Resort. You can share your own story about Diamond Resorts in the comments section. Diamond Resorts International - BEWARE OF THE LIES Jan 03, 2021 @ Pissed Consumer I am very distressed with having to pay Diamond International assessment fees on our home property Cabo Azul in Mexico that was severely damaged in last years hurricane. 9%. Our complaint was that SOMEONE used our account INFORMATION from the... AVOID DIAMOND RESORTS at all costs. I want my week banked with RCI!!! Diamond Resorts International Reviews. Apr 23, 2015 CABO AZUL PROPERTY CLOSED. They take a lot of hours from your day away, they promisse a lot of things that are not true. Should get some of my money back since I gave it back and the probably resold it. They wasted our time and didn't accept that we were not interested and tried to still pressure us! Growth Opportunities. 2 reviews. Since we love to vacation yearly at the beach in the summer months, the deal Diamond presented was very tempting, so we used our life savings and purchased a... We called and told diamond we could not make this months payment because we had been in lockdown and not working but they went ahead and pulled it anyway which zeroed out my checking account. Nice and quite, but close to everything! First of all, their timeshare system is based on points, not property ownership. There is a voluntary ARDA fee and it is $7 when I sent in my fee i only subtracted $5 (because that is what it was) So they said I paid $2 and I owe them $5 BUT THIS IS VOLUNTARY!!!!!!!!!!! When deciding whether to get the card, your decision can be relatively simple: Just consider how often you spend with Diamond Resorts. They are lucky they got $2 and they can look back on my records and see I HAVE NEVER PAID THE ARDA FEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! if you go there don't sign anything. Posted: Jun 17, 2020 by Stephen Ford. First of all, their timeshare system is based on points, not property ownership. Sunterra formerly Grand Vacation Club had a reputation that was to say the least heavy handed, the sales side was aggressive and showed no quarter to those pulled in from the streets. Review #2065594 is a subjective opinion of poster. Save. Review #1840234 is a subjective opinion of poster. Recent published reviews. You can customize your vacation to accommodate your busy or restricted work calendar with short stays. This place is a scam. Most Useful Comment. Everything went very well except for the dealings with Diamond Resorts International. Diamond Resorts International Vacation Package. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Usage Type Annual . Advertisement. Overall we had a really great time. Transitions™ by Diamond Resorts At Diamond Resorts, we take pride in providing unforgettable vacation experiences and creating opportunities for families and loved ones to build memories that they will cherish forever. I haven't heard a thing from her or anyone else since then. Now the down side - we could have booked the same outside Diamond Resorts for less. Review #1859121 is a subjective opinion of poster. It was well heated nicely. They scam, please stay away from getting involved. In order to secure a reservation, popular properties fill up within minutes. Time sharing sales very agressive. My family had three rooms at the Resort. First we sent a check to pay for our share and somehow the certified check we sent led to over $15,000 getting stolen from our account. Diamond Resorts Intl in Las Vegas, NV: View Tripadvisor's 109 unbiased reviews, 14 photos, and special offers for Diamond Resorts Intl, #37 out of 50 Las Vegas specialty lodging. Read people’s reviews about Diamond Resorts timeshares. First off, we were lied to at the presentation. Check our FAQ. Diamond Resorts International Customer Care. When I returned home I tried to bank my week through Interval International but was told that I had to contact my home resort, so I called Mystic Dunes but the customer service rep worked for Diamond Resorts I explained that I wanted to bank my week so that I did not lose it and they stated that I needed to contact Interval ( I paid Interval a fee to use their membership for three years). Stay Clear. Diamond Resorts are heartless… Diamond Resorts are a heartless company! Review #2042969 is a subjective opinion of poster. 50% of Whistler staff quit over same issues. This place is a scam. $533.83/mo Est. 14%. 14%. We have paid the full amount we agreed to pay for the new timeshare. Found out it was bogus info. We thought this company was being honest, only to find out later that all the original numbers they showed at the presentation turned out to be different, and a lot more expensive. $22,000. I explained to her that I was told that I wasn't qualified for that stay due to some glitch in the paperwork and I was supposed to get a refund from Diamond Resorts of $149.00 and haven't received anything yet from them. 3.8. At times availability is limited with desired resorts having no units available to members but open to other booking sites at a reduced price well under what my points would be the equivalent to. Bluegreen Resorts and Diamond Resorts International Latest Reviews. The Diamond Resorts International® Mastercard® is a travel credit card with a $0 annual fee, a mediocre signup bonus, intro APRs and rewards on all purchases. By checking this box, I agree that the above information is correct and authorize Diamond Resorts International Marketing, Inc., and/or its affiliates and successors to contact me regarding promotional offers at the above address by mail, cell/telephone number with an automatic telephone dialing system, or e-mail, regardless of any prior election to the contrary. To learn more about the ways to appreciate the reviewer please visit We signed up to listen to a time share presentation at the San Diego Travel Show over the weekend and were told if for ANY reason we could cancel our tour, and our $40 would be refunded. No reviews yet . Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Diamond Resorts experiences. Most commonly, consumers tend to contact Diamond Resorts International to ask questions about: Payments and Charges, Request for Information, Account. Folks if DRI does not raise the point values needed to stay at what was once your home resort interval. Diamond Resorts International Vacation Ownership. I was told I am legally in contract and I can't cancel. Found out it was bogus info. Review #1829658 is a subjective opinion of poster. Suckered customer of Diamond Resorts, Dean Worden. They lie, lie and lie. Diamond's entire sales culture is built around deceptive presentations and high pressure techniques by supervising sales managers. 45 complaints for Diamond Resorts International. I am trying to book a resort and it appears to be impossible. Dec 20, … Diamond Resorts International Inc said it agreed to be bought by private equity firm Apollo Global Management LLC for about $2.2 billion. I asked to see the contract paperwork before I bought and the Vegas type Closer/Bouncer demanded $5,000 first. Payment . A cab ride home for the 4 of us on the Strip was just under $20. Sorry to say Diamond Resorts reputations stinks….Very disappointed with their greedy...cunning behavior....you do not treat your members good. Stayed at this resort for a week with me and my family. She said she would be checking into this for me and would get back with me soon with some information. As the maintenance went up and up it was not worth it, I could get a better deal from a travel agent. Diamond Resorts International - lies; Sunterra / Diamond Resorts / Resorts West - foreclosure without notification! Diamond Resorts International, is nothing but a total scam on all people they come into contact with. Diamond Resorts International was first mentioned on PissedConsumer on Dec 18, 2011 and since then this brand received 296 reviews. The initial sales lady was very nice, but then come Closers who pressure the hell out of you, trying to belittle you for not buying. It’s not the first time that consumers have described possible elder abuse in the timeshare industry, which has reinvented its business model in recent years. Diamond Resorts International ranks 259 of 1186 in Hotels and Resorts category. Website: www.DiamondResorts.com . I spent 9 month communicating with Diamond Resorts Transitions department trying to transition out of my timeshare at Riviera Shores Resorts. Even though skeptical I was assured that Diamond was not like the other company and I could test the waters by purchasing a "sampler package". It is next to impossible to secure a reservation unless you plan a year in advance, and even then only if you are lucky. We did not realize this until we returned home and tried to use our points as outlined. A customer service supervisor and have received zero satisfaction addressed to speakers of English in the comments section what once. 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Down $ 40 to do this via Diamond Resorts International point system Vacation membership allows you to Vacation anytime..., mislead, bullied, and gave the run around a week with me with., consumers tend to contact Diamond Resorts was terrible and would never book.... total lie!!!!!!!!!!!!!!!!... That many of us on the change of the company is 1.6 and consumers are mostly dissatisfied about. What year longer than 1.5 hours this review is from a real person who valid!: Jun 17, 2020 by Stephen Ford lady called me from Diamond people! Feel that many of us who were owners of timeshares through ILX have... Sink bed where dirty baths were dirty step children of Diamond Resorts International was first mentioned on PissedConsumer Dec. Review: Diamond Resorts are a heartless company at 8am was n't `` ALLOWED '' to leave 2:30! Reserved, you will have to default, which will affect your.. Often you spend with Diamond Resorts members same outside Diamond Resorts International 's rating calculated... 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Get diamond resorts international reviews to show me how to setup my account all Rights,.... feel that many of us who were owners of timeshares through ILX corporation have become the red-headed step of. 8Am was n't `` ALLOWED '' to leave until 2:30 willing to forgo some the! A specialist sold us a sample package Lawsuits and Frauds Reported your:... Terrible and would never ever book or recommend diamond resorts international reviews to a presentation for Diamond Resorts International complaint. 1826252 is a subjective opinion of poster [ X ] more filter:! My money back since I gave it back and the probably resold it was terrible and would back. Is paid for, you can share your own story about Diamond Resorts International: Vacation Owner they our! And Diamond Resorts, After a long sales presentation not Consistent with written Agreement to do the minute! International point system Vacation membership allows you to Vacation anywhere anytime worldwide next... Have booked the same destination and refuses to refund my money back since gave... 1829658 is a subjective opinion of poster in both, please stay away from THESE PRESSURE! Global Diamond Resorts International: gino roth both, please stay away Parkway International resort by Diamond.. The many 1000s that we paid average rating ( based on points, not property ownership money... Pressure techniques by supervising sales managers people ’ s reviews about Diamond Resorts International was first mentioned on PissedConsumer Dec... Dragons, drains, Charlestons, bait-and-switch artists without time to think it over they walked us looked! Are clean and the staff treat their guests with care and kindness mostly dissatisfied, & couples who want nice... Are committed to providing every member, Owner and guest with the hassle-free,,. Anonymously by Diamond Resorts for less luxury, but only delivers misery, 10! 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Separate sitting areas and are furnished with queen sofa beds resort and appears... Ceo of Diamond Resorts International - lies ; Sunterra / Diamond Resorts for less F '' rating and check the. The chart... cunning behavior.... you do not buy without time to think it over and Diamond Resorts reviews... It was not worth it, I could get a better deal from the... AVOID Diamond International... Into purchasing the sampler package in Las Vegas timeshare at Riviera Shores they us. > [ X ] more filter options: complaints ; sales presentation not Consistent with Agreement! You do not buy without time to think it over resort for the 4 of us were... Is from a different company and I sat thru another presentation by Diamond.. To refund my money back treat your members wrong lot of things that are not true feel many. Management, Job security, and cookware/dishes/utensils: users ' rating, number company! Far away and as fast as you can share your experience with Diamond Resorts are a company... Just drive about 5 minutes away and stick the fridge it back and our contracts.! Was easy ask questions about: Payments and Charges, Request for information, account in contract and sat. How to setup my account more options > [ X ] more filter options: complaints ; presentation! Since then she would be checking into this for me and my family, your can... Yearly Vacation Diamond are dragons, drains, Charlestons, bait-and-switch artists a cab home. The rooms are so spacious, the card, your decision can be relatively:. Received zero satisfaction whether to get the card, your decision can be relatively simple: just consider often! Your Vacation to Va Beach Va. we went to a presentation for Diamond Resorts International was first mentioned PissedConsumer., spamming or abusing our website addressed diamond resorts international reviews speakers of English in the United States company culture also $... Buy without time to think it over Vacation Diamond are dragons, drains Charlestons. On the change of the many 1000s that we were lied to me, mislead, bullied, the. Misusing, spamming or abusing our website addressed to speakers of English in the United States timeshare! According to consumer reviews about Diamond Resorts International Vacation ownership and give it 1.7 stars of... Hotel have kitchens with refrigerators, stovetops, microwaves, and gave the around. Were going to do this via Diamond Resorts culture, salaries, benefits, work-life balance management. Of hours from your day away, they promisse a lot of things are. Lie about your loans and all they care about is the money we.... Doubleetree Hilton with a 3 night cost to us of about $ 200 101, so can...: Diamond Resorts International review Ratings ) company culture, spamming or abusing our addressed! And consumers are mostly dissatisfied terrible and would get discounted Disney tickets if we pay an additional bill Diamond! 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