For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. You will be responsible for charges incurred up to the time that BancPass is notified. 9 followers 9 connections. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. 1st. We'll be seeing you at 6:30 p.m. at Sherman Elementary! Get email updates for new Customer Service Representative jobs in Houston, TX. Everyone is always so nice and helpful when dealing with the staff at Resource. } Overview of CSC complaint handling. View News Archive. 77401 color: #fff; Please allow 24 hours for a customer service agent to respond to emails. to start. .hmg-jb-panel-body { Reload using credit online or through the phone app. 3,107,130 Active TxTags as of March 1, 2023. Join to view profile . For quicker assistance, please have one of the available items below ready when contacting HCTRA. Published on: May 6, 2020. download the app and log into your account using the same username and password Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. } For example, if a User wants to reload $20, the User will be charged $22. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). 3872. Houston, Texas, United States. var __noconflict = true; I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. .hmg-jb .apply-progress-bar li.active > a:before { 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Were only here for another ten days. 6538 South Frwy. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. They understand our culture and the positions we have open and provide candidates the fit it well. Ability to comply with office training requirements. The minimum reload amount is $15. The office staff are helpful, polite, encouraging. Harris County Toll Road Authority. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. } Purchase your BancPass Toll Sticker online or at participating retailers. This is not an error with the BancPass system. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. Harris County Toll Road Authority United States employs 171 employees. Business operations will resume Monday, January 3, 2022. HCTRA cares about your comments & concerns. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. You can try any of the methods below to contact EZ TAG. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. W. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Log in to manage your EZ TAG account. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. | Wilshire North Houston Hours/. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. preview. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . } Where are my transactions? Mar 01 2023. More Harris County Toll Road Authority FAQs. } If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. HCTRA Customer Service Closed Published on: February 15, 2021. - Leading role in assigning and receiving I.T. The best way to manage your account is by downloading the app. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . The only fee you will pay BancPass is when you choose to reload your account. var queue = $LAB I missed two days of work, but she was so nice to call me and check up on me. checkSSL(); Haddington, Scotland, United Kingdom. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. 2277 Plaza Drive, Suite 600 Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Everyone is always so nice and helpful when dealing with the staff at Resource. Houston, Texas 77021 2/14/2018. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Sugar Land, TX 77479. Will I still have to pay for pending toll charges? Would you like to stay logged on? Toll amount owed is typically available within 7-10 business days of your trip. Can I find my bill online? Call Center [HCTRA] $15.75 /hr. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. You choose when and how much to replenish! Notify BancPass immediately by texting the word STOLEN to 866-978-5061. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. You may also call 866-978-5061 during normal business hours. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. How is Harris County Toll Road Authority rated? BancPass posts tolls as they are charged to the account. I can't find my paper bill. Voice messages left after hours will be returned the following day. queue.script("/js/bootstrap.min.js").wait() We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Were proud to be a part of the following organizations: There are currently no related jobs. For roadside . Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Save my name, email, and website in this browser for the next time I comment. Sep 2015 - Dec 20172 years 4 months. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. For EZ TAG account holders, Logos and other trademarks within this site are the property of their respective owners. Hilton Honors Number. First, please verify that your account was in good-standing at the time of the invoice of violation. You can unsubscribe from these emails at any time. Prefer to pay as you go, and Pay your way? Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. What happens if I fail to register my License Plate as required? Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. . Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Customer Service. Your real card info stays hidden. Unpaid tolls may result in additional fees and penalties, including issuance . If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. . The amount of a reload includes a $2 fee. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Jan 2023 - Present2 months. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Your Contact Information. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Please check with other tolling agencies directly for questions about their policies and programs. College Recruiter believes every student and recent grad deserves a great career. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. #jb-user-account-nav>li.active>a { 2555. Place/answer phone calls to the customer answering EZ Tag questions. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Occasional ability to work extended hours to accommodate case load demands. Phone Numbers. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. However you identify and whatever your background, we encourage you to apply today. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Click here color: #fff; 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Useful Information for HCTRA Customers . As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. window.location = location.href.replace(/^http:/, 'https:'); background-color: #376d7d; Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. Hours may vary based on the business needs of the HCAO. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Customer Service Hours . Important: All applicants must complete the assessment. It has been a lifesaver to me and my family. var jb_url = 'careers.resourcestaffing.com'; } $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Reveal contacts of top Harris County Toll Road Authority managers and employees. BancPass users will be charged the electronic toll tag discounted rate. Answering inbound calls and assisting callers with EZ Tag questions. How do I change the License Plate number registered to my BancPass Toll Sticker? Login - Harris County Toll Road Authority Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. What a useless bureaucracy. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Login to your EZ TAG account. Harris County Toll Road Authority. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. | Dairy Ashford 1 shift and 3rd shifts are available. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. (Enter less keywords for more results. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Business operations will resume Tuesday, January 19. 281-875-3279. Never worry about a negative balance, violations, fines, or fees. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. If you continue, you agree with our policy statement. color: #376d7d; Travel Tools. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. color: #376d7d; Email Address. background-color: #376d7d; Select Accept to consent or Reject to decline non-essential cookies for this use. Replenish your account using cash or debit at a participating retailer. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Simply call the customer service department at 866-978-5061. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Developer: Harris County Toll Road Authority . Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers.
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