To show the category of a specific URL, use one of the following commands: To display the current URL cache from the PAN-DB, two steps are required. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cld9CAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 19:47 PM - Last Modified04/09/21 02:08 AM, - This command provides real-time usage of Management CPU usage. We dont have access to servers and we get tickets saying application is inaccessible. Problems Activating Advanced URL Filtering. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Troubleshooting commands for Connectivity issue between Panoroma Server and a Firewall, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall logs to Cortex Data Lake log buffering, Issues with sending Email Updates from Palo Alto Firewall, Endpoint Remote Agent Update Failed (Good connection), GP Issue while Migrating from PA-3020 to PA-460. The Palo offers some great test commands, e.g., for testing a route-lookup, a VPN connection, or a security policy match. What is the Difference Between Auto and Shutdown Mode for Passive Link? In the following table, I have tried to group some of the more interesting commands for you to manage your systems. Or do you want to build it yourself? The first section of the output is dynamic, meaning it'd yield different outputs on every execution of this command. View HA cluster statistics, such as counts To my mind this is specified in the release notes. How to I delete/uninstall all the process related to Global Protect Palo Alto using command line. If the pools deplete, traffic performance will be affected corresponding to that particular resource pool. > show arp all | match 10.10.10.5D. I do not know whether you can call ssh with several commands behind it. 04:59 PM I just updated the correspondant section in this post for you: Displaying the Config in Set Mode. Resolution Below are some commands (with a brief description) which can be useful in troubleshooting Management or Traffic-related issues. If it is true you might want to disable the fastpath during troubleshooting (inside the config mode): To see whether there are some predict sessions in which the Palo Alto uses an ALG (appliation layer gateway) to predict dynamic ports (e.g., SIP, active FTP), use this command: A specific session can then be cleared with: You cannot see the reason for a closed session in the traffic log in the GUI. test routing fib-lookup virtual-router default ip 10.155.7.33 My ISP gave me the wan IP and Vlan id . Just do the same on the other device? show interface management . Does that cause a failover, or just suspend the HA configuration? Yes, you can pipe after a simple show. The regular expression rule applies the same on match. - edited (Note the reasons on the right-hand side): Beginning with PAN-OS 8.1.2 you can enable an option to generate a threat log entry for dropped packets due to zone protection profiles. Executing this command will install a new version of software. ;) And the Palo Alto CLI Ref. Yo, this is quite a good question. BUT: I am not sure that this single restart will completely help you. Howver, I currently dont have such a script. Maybe you have to look at the default deny rule to see which application the Palo Alto detects. This category only includes cookies that ensures basic functionalities and security features of the website. Quit with q or get some h help. panupv2-all-contents-8278-6109 100% 51MB 12.7MB/s 00:04, admin@PA-220> request system software install version panupv2-all-contents-8278-6109 (Note that the default deny rule has logging DISabled by default. source can be used. If this SSH connection is used by SCP in which the client uploads a 1 GB file to the server, this 1 GB is listed as sent. tunnel.1): And for a detailed debugging of IKE, enable the debug (without any more options). The 'uptime' mentioned here is referring to the dataplane uptime. 3) Perform the actual factory reset: reboot the device, enter the maint mode via a console cable, select Factory Reset. The following command displays respectively refreshes them: [UPDATE] On newer PAN-OS version you can set this setting in the GUI at Device -> Setup -> Services -> FQDN Refresh Time. Either CLI or GUI. I listed the command to DISABLE an already installed route. You must override it to enabled logging.) Johannes, Thank you for your reply. The LIVEcommunity thanks you for your participation! peer cluster controller nodes, including whether the controller node You write very well. For example: The . They have a 50 mbps Vodafone lease line,its working fine when we directly connected to the router. tracker stage firewall : Aged out or tracker stage firewall : TCP FIN. Do you want to continue? https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClIbCAK&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:42 PM - Last Modified07/19/22 22:37 PM, How to Configure High Availability (HA) on a Pair of Identical Palo Alto Networks firewalls, How to Set up a Replacement (from an RMA device), as a High Availability (HA) Peer, Palo Alto Networks Devices only Support High Availability between two Identical Devices, How to change the Group ID for a pair of Palo Alto Networks devices configured in HA, Secondary device in a High Availability Active/Active Pair is Showing a Non-Functional Status, Palo Alto Networks firewalls HA Configuration More Effectively, How to Migrate the URL Database from BrightCloud to PAN-DB on a HA Pair of Palo Alto Networks Devices, Failover is Due to the Mismatch of URL Vendor Between the HA Pair of Devices, Active to Passive Configuration Synchronization is Failing Between the HA Pair of Palo Alto Networks Devices, How to Enable Encryption on HA1 Traffic Between Two Palo Alto Networks Firewalls, Protocols and Ports that a High Availability Pair Will Use, Recommendations for Configuring Hold Timers/Various Interval Settings, Entries in the Logs on the (normally active) Device is Showing a B, How to Configure High Availability on PAN-OS, How to Configure a High Availability Replacement Device. If there are any useful commands missing, please send me a comment! A. the listing of all groups: Group mapping and user-id agent refresh (=update) and reset (=delete and reload): Show the group memberships for a particular user: IP to User mapping for all users or for a particular user. BGP Routes are Not Injected into the Routing Table, How to configure E-BGP to load balance traffic via ECMP with Dual ISPs, Add Multiple Community Attribute to BGP routes, BGP Export Rule to restrict redistribution for different peer, BGP Redistribution Rules to Explicitly Advertise Host Routes and Routes that Do Not Exist in Local-rib, How to Prefer a BGP Peer for Installing a Received Prefix in the Local Routing Table & Leverage BGP for Route Failover, How to redistribute GlobalProtect pool to BGP, How to Open a Support Case on Routing Issues (OSPF and BGP), BGP Failing with' error code 6 subcode 5 (Connection rejected)', How to Influence BGP Routes with Origin and MED Metrics, EBGP Peers Do Not Establish BGP Connectivity, How Allow Redistribute Default Route" Works on BGP and OSPF", Using AS-Path Prepending for BGP to Make Routes Less Preferred. Hey Ben. Hi Thank you! (But I can verify that I have the same commands in my Panorama, too.) This is what I am a little concerned about - I don't want both devices going active. Few queries . Is it because the deleting of a route is only done through the GUI? ;). Is this normal? Would it not be mp-log routed.log? I mean, if 500MB of packets are sent from a source device and go through a firewall, get permitted to reach the destination, then the firewall should not see the packets as sent or received; the firewall just processes the packets regardless of the direction, I suppose. I just realized the match command is actually the grep command. I have a situation where the active firewall on high CPU not allowing access via Gui not SSH. Hi, nice job. The Palo Alto Networks PAN-OS Firewall Troubleshooting course collection describes best-practice methodologies, targeted scenarios, and demos for troubleshooting common Palo Alto Networks Next-Generation Firewall issues. You can only upgrade to major version by major version. The LIVEcommunity thanks you for your participation! But you should delete this after your tests.) Only one unit is active and does all the network stuff, while the other one is completely passive and not participating in any network protocols. set device-group GNDC-GW-3050-Group external-list If so, hopefully you will be able to see the logs up until the time of failover. I developed interest in networking being in the company of a passionate Network Professional, my husband. hold time expires. Or use the counter values for ipsec issues: Or have a look at the tunnel interface, whether packets are received but dropped (replace ID with the number of your tunnel interface, e.g. Show WildFire appliance Before anyone asks, Ive rebooted it again (by physically powering it off and back on again) and still the same results. CDP vs DMP? At the end of each course, you will be able to complete an assessment to validate your learning. Hi, We are from Cisco ASA background and facing difficulty while troubleshooting communication issues. show counters for everything, show the statistics on application recognition, show neighbor interface {all | }, show high-availability control-link statistics, show high-availability state-synchronization, scp import software from , tftp export configuration from running-config.xml to , tftp import url-block-page from , show session all filter application dns destination 8.8.8.8, show the interface state (speed/duplex/state/mac). Since BGP is routing. Owing to an issue on the inside with internal switching, I need to be able to kick from the current "active" to the current "passive" to test something, and then back again. System Statistics: ('q' to quit, 'h' for help). Hier noch einige Befehle, die ich fter bentige. Palo Alto Firewall. My recommendiation: factory reset, login to the GUI, Check Now at the software, upgrade to the latest displayed version, install, reboot, check now again, and so on. This was in preparation to do a code upgrade to latest version of 7.x and then up to the latest 8.x code. How to filter routes being exported to BGP neighbor? Note the last line in the output, e.g. I am having lots of problems with my PA-200 during the last few months. set readonly dg-meta-data dginfo GNDC-GW-3050-Group dg-id 31 I have a PA-500 still in the 7.x code. show global-protect, All commands are then under the following structure: flap count is reset when the HA device moves from suspended to functional These are extremely powerful in troubleshooting traffic related issues when combined with packet-filter. Hey Mayank. : State of the LDAP server connections incl. Cheers, We are on code 6.0.6 and there are notes in the newer code 6.0.8 that refer to automatic fail over with respect to data plane issues. Have a look at the Palo Alto CLI Reference. - This command shows real-time values for the count of Active sessions, throughput, packet rate, and (dataplane) uptime (Dataplane uptime). The member who gave the solution and all future visitors to this topic will appreciate it! which two of the following Toubleshoot commands can be used in CLI of the new firewall ? Hi, could you tell me what the show inventory cli in Palo Alto is? I recently did a reboot, and it took a while but finally completed the reboot and started functioning, passing traffic, etc. - This command providesinformation on session parameters set along with counters for packet rate, new connections, etc. I just found out you made a post out of my comment. I dont know how to test something like this *from* the firewall itself. Different filters can be set to narrow the focus on the relevant counters. We have seen this before as well. The issues can vary from persistent to intermittent or sporadic in nature. Hi Vishnu, How to Troubleshoot VPN Connectivity Issues, Password Policies Appropriate Security Techniques, https://live.paloaltonetworks.com/docs/DOC-1714, https://live.paloaltonetworks.com/docs/DOC-5704, http://lmgtfy.com/?q=palo+alto+show+log+traffic, , FQDN , https://www.paloaltonetworks.com/documentation/80/pan-os/cli-gsg/cli-cheat-sheets/cli-cheat-sheet-vsys, https://www.paloaltonetworks.com/services/support/end-of-life-announcements/hardware-end-of-life-dates, https://weberblog.net/palo-alto-lldp-neighbors/, https://live.paloaltonetworks.com/t5/vm-series-in-the-public-cloud/vm-series-firewall-and-panorama-connection/m-p/475598/highlight/true#M1517, Default Management Interface IP: 192.168.1.1. weberjoh@fd-wv-fw02#. It is mandatory to procure user consent prior to running these cookies on your website. Cluster The first one is the creation of a logfile which contains all entries and the second one is to display this logfile: Ok, this is not a troubleshooting command, but nevertheless very useful. I suppose the match filter support some level of regular expression? Though you can find many reasons for not working site-to-site VPNs in the system log in the GUI, some more CLI commands might be useful. If the pools deplete, traffic performance will be affected corresponding to that particular resource pool. Why dont you use the GUI for these requests? Error: Failed to get vsys config, already allocated (2097152 bytes) This is just one type of message. well, I have never done any installation via the CLI in all those years. Can someone let know whats a good way (if there is one) to check what debugs were configured and if someone failed to turn them off, and the CPU spikes happen, there should be a nice way to turn those off after seeing what set them on. This blog post will be a living document. Go to solution. If a network connection failure is not found in the traffic log, the session table can be asked for sessions in DISCARD state, filtered based on its source, or whatever. In order to resolve the issue we have to restart the demon and also i have the cli command as well . Implementing security Solutions using Palo Alto Pa-5000/3000, Cisco ASA, Checkpoint firewalls R77.30 Gaia, R80.10 VSX and Provider-1/MDM. It appears a have successfully imported 8.0.3-h4, but when I [ request system software install version xxxxxx ] it tells me it doesnt exist. Once you've suspended it, then the "suspend" link will change to "resume" (or something like that). With the delta yes option, only the counter values since the last execution of this command are shown. Im not aware of any command for this. ACC Widgets. But sometimes a packet that should be allowed does not get through. Occams razor strikes again! ;) Just some quick notes: When troubleshooting network and security issues on many different devices/platforms I am always missing some command options to do exactly what I want to do on the device I am currently working with. In case, you are preparing for your next interview, you may like to go through the following links-, Palo Alto Firewall Questions and Answers in PDF, Also if you are reading more about Network Security and Firewall we also have a combo product covering the details of ASA Firewall, Palo Alto, Checkpoint Firewall, Juniper SRX Firewall, Proxy, CCNA Security, Cisco, IPS/IDS, VPN, Click here to buy the Network Security Combo, I am here to share my knowledge and experience in the field of networking with the goal being - "The more you share, the more you learn.". This command can also be used to look up memory usage and swap usage if any. ), My PA 200 firewall has rebooted and I need to know if it was soft or hard reboot. This is really usefull to day-to-day work. The packet-filter yes option uses the packet filter from the GUI (Monitor -> Packet Capture) to filter the counters: For example, here are the delta counters after a few DNS lookups: Or, even more interesting, filtered on drop severity. And a command to find out if an object named whatever is included in any object group? Does anyone know if trace and ping are available on Palo Alto GUI? Are you still able to connect to the out-of-band MGT network interface of the failed device? I dont thing you can place a pipe after show with o without space. Thetotal capacity can vary based on platforms, models and OS versions. Check the Bytes sent / Bytes received on the Traffic Log. Does BGP Have to Be Reestablished After an HA Failover? What is the command to know which switch or device connected to Palo Alto firewall, You have to use LLDP for this. Some recommended practice for creating custom applications. Your email address will not be published. - This command's output has been significantly changed from older versions. is active (primary) or passive (backup) and how long the controller What is the BGP Best Path Selection Process? Does PAN-OS Support Dynamic Routing Protocols OSPF or BGP with IPv6? ;), Is there a command to see which policy rules processed a traffic? I have a cluster of two firewalls in high availability HA. 2023 Palo Alto Networks, Inc. All rights reserved. The member who gave the solution and all future visitors to this topic will appreciate it! Did you already deploy VM-series in Azure via Orchestration mode? Or use the official Quick Reference Guide: Helpful Commands PDF. failed to handle CONFIG_UPDATE_START, getting this error on auto commit after restart of the firewall. Johannes. It shows the TLS Handshake, and then just sits there until it times out. It will not take effect until system is restarted. show counter global- This command lists all the counters available on the firewall for the given OS version. 04:07 PM Yes TAC is investigating the issue from last 6hr but they are still didnt find anything, Due to this DataPlane is not coming up , we are using software version 10.0.8-h8. Every PAN-OS requires at least version xy from the content package. Palo Alto HA troubleshooting commands - YouTube Palo Alto HA troubleshooting commands -Hindi Palo Alto HA troubleshooting commands -Hindi AboutPressCopyrightContact. Same has been done but the problem is even TAC is not able to answer on this query. Cheers, Hello. If it is managementinterfacethen tcp dump is a valid command: https://live.paloaltonetworks.com/t5/Management-Articles/How-To-Packet-Capture-tcpdump-On-Management Click Accept as Solution to acknowledge that the answer to your question has been provided. antonio@fwpa1-con(active)# show | match 10.229.32.8, Invalid syntax. Thats why the output format can be set to set mode: Now, enter the